Shipping policy

Shipping Policy

Thank you for shopping with Glow Modest Wear. We are committed to delivering your order smoothly and transparently. Please review our shipping details below.

Delivery Areas

We currently deliver across Egypt.

Delivery Time

  • Cairo & Giza: Delivery within 2–4 working days
  • Outside Cairo & Giza: Delivery within 3–5 working days

Delivery times may vary slightly during promotions or peak seasons.

Shipping Fees

  • Shipping fees are calculated at checkout.
  • Free shipping may apply on selected offers or minimum order values.

Order Processing

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Inspection Upon Delivery

  • Customers must inspect the order upon delivery while the courier is present.
  • Any visible issue must be reported immediately to the courier.
  • Once the courier leaves, the order is considered delivered in good condition.

Exchange & Ordering Policy (Important)

  • Ordering multiple items with the intention of trying them and returning some is not allowed.
  • Orders must be placed with genuine purchase intent.
  • Exchanges are only accepted in accordance with our Exchange & Refund Policy.
  • Abuse of the exchange system may result in order refusal.

Failed Deliveries

  • If delivery fails due to incorrect contact details or unavailability, the customer may be responsible for additional shipping fees.

Final Notes

  • Shipping fees are non-refundable, unless the return is approved due to an error from our side.
  • For any shipping-related inquiries, please contact us using the details below.